Insight / signal

Your next customer might not search for you. Their agent will watch the market.

Google has started rolling out information agents inside AI Mode.

Google has started rolling out information agents inside AI Mode.

The feature is still early and gated behind the expensive AI plans, so it would be easy to file it under “another shiny Google experiment”. I would not.

The interesting part is not the interface. It is the behaviour Google is trying to normalise.

A user can ask Search to keep them updated on a topic. A product drop. An apartment. A stock. A sports story. Any recurring information need. Google then watches the web in the background and sends a synthesised update when something relevant changes.

That is a different version of search.

Not a results page.

A watchlist.

For business owners, that matters more than another round of arguing about whether AI Overviews are stealing clicks. They are. Fine. We know. The more useful question is what happens when the buyer stops searching every time they need to know something.

They ask once. Their agent watches.

If you sell products, services, expertise, software, venues, courses, property, tickets, tools, training, anything with changes and comparisons, this is not a small shift. It changes what your website and your wider footprint actually have to do.

The old search job was roughly this. Rank for the query. Earn the click. Convince the human.

That still matters. Google is not dead. Anyone telling you Google is dead is probably selling a PDF and a webinar.

But another job is emerging alongside it. Be clear enough for agents to understand. Be current enough for agents to trust. Be cited enough for agents to include. Be structured enough for agents to monitor. And be interesting enough to make the update.

That last one is uncomfortable, because most company websites are not built for it.

They are built like brochures. Polite, vague, lightly perfumed with phrases nobody says out loud. “We are passionate about delivering tailored solutions” and all that beige nonsense.

An agent watching a market does not need your passion. It needs facts. What changed. What is available. What it costs. Who it is for. Where you operate. What proof you have. What other sources say about you. How you compare. When the page was last updated. Whether the claim survives being checked.

This is where a lot of AEO advice falls apart. Too much of it is still SEO with a new label slapped on the box. Add schema. Write FAQs. Mention ChatGPT in the sales deck. Call it a strategy.

That is not enough.

Ahrefs’ recent AI search research points the same way. Their Q1 2026 report found YouTube mentions were the strongest correlated signal of AI brand visibility across 75,000 brands, and that AI Overviews cut clicks to top-ranking content by 58% in their study. There are caveats. Correlation is not a recipe. Different AI systems behave differently. You should not rebuild your whole marketing plan around one chart.

But the pattern is hard to ignore.

AI visibility is not just your website ranking in Google. It is your brand being understood across all the places machines pull from. Your own site. Other websites. YouTube. Reddit. Review pages. Comparison pages. Directories. Product feeds. News. Social posts. Support docs. Case studies. Whatever else gets dragged into the answer.

DataForSEO is another sign this is becoming a proper market rather than a few consultants shouting about prompts. Their AI Optimization API already packages LLM mentions, AI keyword data, model responses, and scraper-style response collection. In plain English, people now want programmatic ways to see whether AI systems mention them, cite them, and describe them correctly.

That is where this gets practical.

If I were auditing a business for agentic search readiness, I would not start by asking how many blog posts they shipped last month. I would ask a harder set of questions.

Does the site have pages an agent can trust? Not pretty pages. Trustworthy ones. Clear service descriptions, prices or price ranges where possible, locations, availability, product details, real constraints, update dates, credible authorship, and evidence. If your claims are all adjectives, there is nothing to cite.

Does the business create monitorable events? Agents are good at noticing changes, so give them real changes to notice. Launches. Stock updates. Seasonal offers. New case studies. Benchmark reports. Comparison updates. Policy changes. Awards. New integrations. New locations. Not fake activity. Actual market signals.

Can the business be compared without guesswork? A lot of companies hate comparison pages because comparison makes them nervous. Understandable. Also a problem. Buyers compare you anyway. Agents compare you anyway. You can either help them do it accurately or leave them to scrape half-wrong information from somewhere else.

Are third parties saying anything useful? This is the bit you cannot fake quickly. Mentions on YouTube. Reviews. Partner pages. Industry lists. Relevant directories. Customer stories. Reddit threads, if your market lives there. Independent references. AI systems lean on external corroboration, even when they handle it badly.

Is the content fresh enough to be included in an update? A page last touched in 2022 might still be useful, but it will not read like a live signal. For some markets that is fine. For tools, SaaS, retail, local services, events, property, finance, jobs, and fast-moving B2B, freshness is part of trust.

Is anyone actually checking how AI systems describe the business? This is becoming basic hygiene. Not daily panic. Not obsessive prompt refreshing. Just a sensible baseline. What do ChatGPT, Gemini, Perplexity, Google AI Mode, and AI Overviews say about you, your competitors, and your category? Are they citing you? Are they wrong? Are they using stale positioning? Are they missing the thing you actually sell?

That is the marketing work now.

It is not glamorous. It is not a hack. It is not a magic prompt. It is operations.

And that is why this connects to the bigger agency shift.

The next useful agency does not win by producing more content faster. Everyone can produce more content faster. That is the cheap bit now, and frankly most of it is landfill.

The useful agency builds the operating layer around the business. Research. Positioning. Source monitoring. Content updates. Distribution. Citation building. Reporting. Measurement. Feedback loops. It keeps the business legible to humans and machines at the same time.

That is a very different job from “write four blogs a month”. It is closer to running a commercial visibility system.

Google’s information agents are an early public signal of where this is heading. The operator tools are showing the same pattern from the other side. Background agents. Subagents. Safe modes. Permissions. Memory. Fallback models. Recovery paths. The story is not that one model got smarter. The story is that agent work is becoming persistent, supervised, and operational.

Search is following the same path.

A buyer asks for an outcome. The agent watches the market. The agent decides what changed. The agent sends the summary.

Your job is to make sure your business is the kind of signal that survives that process. Not by stuffing pages with AI bait. By making the business legible. Clear facts. Real proof. Fresh updates. External references. Useful comparisons. Specific answers. Measurable visibility.

If an agent cannot tell what changed, it probably will not tell the buyer.

And if the buyer’s agent never mentions you, the buyer may never know you were an option.

That is the uncomfortable bit.

You do not just need to be searchable anymore.

You need to be worth watching.


Jason Sibley is the founder of Cleo, a post-agency marketing and AI company. JasonVsTheNoise is where he writes about what is actually happening with AI, marketing, and how businesses should be thinking about both.